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Winter Storm Update

Feb 5, 2023 | Recent News

Brothers and Sisters,

While some of the Hall’s operations resumed on Friday, February 3rd, 2023 – we are still working on a backlog of items that were delayed by the storm. We were unable to update you during the outages because the Hall was without Power or Internet for several days. We’re excited to report that besides minor limb falls, the Hall hasn’t received any major damage. We cannot say the same for the City of Austin and surrounding cities that still have affected customers without power. Please check on your fellow Brothers and Sisters.

While we work to clear the backlog at the Hall, I want to assure you that the Business Offices will be open for normal business hours on Monday, February 6th, 2023. Brothers and Sisters that enrolled into the Autopay, paid dues Online during the outages, or placed a merchandise order will experience delays in receiving receipts and items. The Trailblazer mailout will also be delayed. A few resources to help you on items that may be delayed:

For questions related to wage reimbursements or expense reimbursements or payments made to you by the hall please email [email protected].

For questions related to your health insurance, Union benefits, Prudential/Empower 401K Plan and more please call Southwest Service Administrators @ 1-800-432-6636.

To pay your dues please pay online at www.ibew520.org by selecting the ‘Member Info’ tab and selecting ‘Pay Dues’ button on the top of the website.

For Travel Letters please call the Dues Office @ 512-326-9540 Option 3.

For information on jobs please use the job calls webpage on the website or to speak to the Dispatcher please call the Dispatch Office @ 512-326-9540 Option 2.